Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Communication · Developer Tools

Connect Telnyx to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Telecom API platform for SMS messaging, voice calls, and messaging webhooks. 1 trigger can start a workflow, and 3 actions can run inside one.

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Message ReceivedCreate a Coherence record

A Coherence record changes

Send SMS

A Coherence workflow runs

Make Call

TRIGGERS AND ACTIONS

Everything Telnyx can do in a workflow.

Triggers start a workflow when something happens in Telnyx. Actions are the steps a workflow can run there.

Triggers · 1Message Received

Actions · 3Send SMSMake CallCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Telnyx.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Telnyx activity into CoherenceStart from a supported Telnyx event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · Message ReceivedFinishes with · Create or update a Coherence record

Act in Telnyx from a Coherence workflowUse a change in Coherence to run a supported Telnyx action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Send SMS
or Make Call

Connect Telnyx to the wider customer workflowCombine Telnyx with another integration and Coherence records to route important conversations into accountable work without copying context by hand.

Starts with · Message Received

Finishes with · Send SMS, then preserve the outcome in Coherence
or Make Call

SET UP

How to connect Telnyx.

The exact authentication fields depend on Telnyx. The workflow structure stays straightforward.

1Connect the accountAuthorize the Telnyx account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Telnyx or provide a complementary trigger or action.

Insighto.aiDeveloper Tools · Communication3 triggers · 4 actions

MeetgeekDeveloper Tools · Communication1 trigger · 6 actions

AI AnswerCommunication · Customer Support · Developer Tools0 triggers · 6 actions

AidbaseCustomer Support · Communication8 triggers · 7 actions

AircallProductivity · Communication5 triggers · 8 actions

BlueskyCommunication4 triggers · 5 actions

QUESTIONS

Telnyx integration questions.

What can I automate with the Telnyx integration?

Telnyx currently provides 1 trigger that can start a workflow and 3 actions a workflow can run. Use those building blocks to route important conversations into accountable work without copying context by hand.

How many Telnyx triggers and actions are available?

Telnyx currently lists 1 trigger and 3 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Telnyx connect to other apps through Coherence?

Yes. A workflow can combine supported Telnyx triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Telnyx?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Telnyx?

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