Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · CRM · Marketing

Connect Reply.io to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Sales engagement platform for contacts, campaigns, and outbound outreach workflows. 10 actions can run inside a Coherence workflow.

Start free All integrations

A Coherence record changes

Get Contact

A Coherence workflow runs

Create or Update Contact

TRIGGERS AND ACTIONS

Everything Reply.io can do in a workflow.

Actions are the steps a workflow can run in Reply.io. Start the workflow from a Coherence record or another app.

Actions · 10Get ContactCreate or Update ContactDelete ContactAdd Contact to CampaignPush Contact to CampaignRemove Contact from CampaignRemove Contact from All CampaignsMark Contact as RepliedMark Contact as FinishedCustom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Reply.io.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Act in Reply.io from a Coherence workflowUse a change in Coherence to run a supported Reply.io action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Get Contact
or Create or Update Contact

Connect Reply.io to the wider customer workflowCombine Reply.io with another integration and Coherence records to keep account, contact, and deal context attached to the work around it.

Starts with · A Coherence workflow starts

Finishes with · Get Contact, then preserve the outcome in Coherence
or Create or Update Contact

SET UP

How to connect Reply.io.

The exact authentication fields depend on Reply.io. The workflow structure stays straightforward.

1Connect the accountAuthorize the Reply.io account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Reply.io or provide a complementary trigger or action.

ActiveCampaignMarketing · CRM9 triggers · 7 actions

WhatsScaleCommunication · Marketing · CRM5 triggers · 28 actions

Instantly.aiMarketing · CRM2 triggers · 6 actions

WhatConvertsCRM · Marketing2 triggers · 4 actions

PhantomBusterMarketing · CRM1 trigger · 2 actions

PredictLeadsProductivity · CRM · Marketing0 triggers · 12 actions

QUESTIONS

Reply.io integration questions.

What can I automate with the Reply.io integration?

Reply.io currently provides 10 actions a workflow can run. Use those building blocks to keep account, contact, and deal context attached to the work around it.

How many Reply.io triggers and actions are available?

Reply.io currently lists 0 triggers and 10 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Reply.io connect to other apps through Coherence?

Yes. A workflow can combine supported Reply.io triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Reply.io?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Reply.io?

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Free plan · No credit card