Send WhatsApp messages, manage contacts, and automate conversations via WAHA
WhatsScale currently provides 5 triggers that can start a workflow and 28 actions a workflow can run. Use those building blocks to route important conversations into accountable work without copying context by hand.
Watch Channel Messages
Triggers when a new message is posted to any WhatsApp Channel (includes own posts).
Watch Group Messages
Triggers when a new message is received in any WhatsApp group.
Watch Incoming Messages
Triggers when a new 1-on-1 WhatsApp message is received.
Watch Specific Group Messages
Triggers when a new message is received in a specific WhatsApp group.
Watch Specific Channel Messages
Triggers when a new message is posted to a specific WhatsApp Channel.
Send a Message (Manual Entry)
Send a text message by entering a phone number or group ID manually
Send a Message to a Contact
Send a text message to a WhatsApp contact selected from your contact list
Send a Message to a Group
Send a text message to a WhatsApp group selected from your group list
Send a Text to a Channel
Send a text message to a WhatsApp Channel
Send a Message to a CRM Contact
Send a text message to a contact from your WhatsScale CRM
Send an Image to a Contact
Send an image to a WhatsApp contact selected from the dropdown.
Send an Image to a Group
Send an image to a WhatsApp group selected from the dropdown.
Send an Image to a Channel
Broadcast an image to a WhatsApp Channel selected from the dropdown.
Send an Image to a CRM Contact
Send an image to a WhatsScale CRM contact selected from the dropdown.
Send an Image (Manual Entry)
Send an image by entering a phone number or group ID manually.
Send a Video to a Contact
Send a video to a WhatsApp contact selected from the dropdown.
Send a Video to a Group
Send a video to a WhatsApp group selected from the dropdown.
Send a Video to a Channel
Broadcast a video to a WhatsApp Channel selected from the dropdown.
Send a Video to a CRM Contact
Send a video to a WhatsScale CRM contact selected from the dropdown.
Send a Video (Manual Entry)
Send a video by entering a phone number or group ID manually.
Send a Document to a Contact
Send a document to a WhatsApp contact selected from the dropdown.
Send a Document to a Group
Send a document to a WhatsApp group selected from the dropdown.
Send a Document to a CRM Contact
Send a document to a WhatsScale CRM contact selected from the dropdown.
Create a CRM Contact
Add a new contact to your WhatsScale CRM
Get a CRM Contact
Retrieve a CRM contact by ID
Find a CRM Contact by Phone
Look up a CRM contact using their phone number
Update a CRM Contact
Update the name or tags of an existing CRM contact
Delete a CRM Contact
Permanently delete a contact from your WhatsScale CRM
Add a Tag to a CRM Contact
Add a single tag to an existing CRM contact
Remove a Tag from a CRM Contact
Remove a single tag from a CRM contact
List CRM Contacts
Retrieve a paginated list of CRM contacts with optional filters
Check WhatsApp Number
Check if a phone number has WhatsApp
Custom API Call
Make a custom API call to a specific endpoint
These recipes are generated from the triggers, actions, and categories currently available for this piece. Use them as starting points, then choose the exact fields, conditions, and records your workflow should update.
Start from a supported WhatsScale event, then create or update the appropriate CRM, project, or custom record with the source context preserved.
Starts with
Watch Channel Messages
Finishes with
Create or update a Coherence record
Use a change in Coherence to run a supported WhatsScale action, so the next step follows the record instead of relying on someone to copy it.
Starts with
A Coherence record or workflow changes
Finishes with
Send a Message (Manual Entry)
Combine WhatsScale with another integration and Coherence records to route important conversations into accountable work without copying context by hand.
Starts with
Watch Channel Messages
Finishes with
Send a Message (Manual Entry), then preserve the outcome in Coherence
The exact authentication fields depend on WhatsScale. The workflow structure stays straightforward:
Authorize the WhatsScale account and permissions the workflow needs.
Select one of the current triggers or actions listed above and map its fields.
Run a small test, inspect the result in both systems, and only then enable the workflow.
Explore apps that share a category with WhatsScale or provide a complementary trigger or action.
WhatsScale currently provides 5 triggers that can start a workflow and 28 actions a workflow can run. Use those building blocks to route important conversations into accountable work without copying context by hand.
WhatsScale currently lists 5 triggers and 28 actions in the integration catalog. The supported list is refreshed from the pieces available in Coherence, so review the capability names on this page before building a workflow.
Yes. A workflow can combine supported WhatsScale triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.
The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.
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