Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Productivity · Marketing

Connect SurveyTale to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Experience management platform for surveys and feedback. 3 triggers can start a workflow, and 1 action can run inside one.

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Response CreatedCreate a Coherence record

Response UpdatedUpdate a Coherence record

TRIGGERS AND ACTIONS

Everything SurveyTale can do in a workflow.

Triggers start a workflow when something happens in SurveyTale. Actions are the steps a workflow can run there.

Triggers · 3Response CreatedResponse UpdatedResponse Finished

Actions · 1Custom API CallCustom API Call: Make a custom API call to a specific endpoint.

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with SurveyTale.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring SurveyTale activity into CoherenceStart from a supported SurveyTale event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · Response Created
or Response UpdatedFinishes with · Create or update a Coherence record

Act in SurveyTale from a Coherence workflowUse a change in Coherence to run a supported SurveyTale action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Custom API Call

Connect SurveyTale to the wider customer workflowCombine SurveyTale with another integration and Coherence records to turn activity in one tool into an owned next step in the shared workspace.

Starts with · Response Created
or Response Updated

Finishes with · Custom API Call, then preserve the outcome in Coherence

SET UP

How to connect SurveyTale.

The exact authentication fields depend on SurveyTale. The workflow structure stays straightforward.

1Connect the accountAuthorize the SurveyTale account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with SurveyTale or provide a complementary trigger or action.

DrupalProductivity · E-commerce · Marketing3 triggers · 6 actions

Cognito FormsProductivity · Marketing2 triggers · 5 actions

PredictLeadsProductivity · CRM · Marketing0 triggers · 12 actions

PlacidProductivity · Marketing0 triggers · 8 actions

Fathom AnalyticsMarketing · Productivity0 triggers · 6 actions

DittofeedMarketing · Productivity0 triggers · 3 actions

QUESTIONS

SurveyTale integration questions.

What can I automate with the SurveyTale integration?

SurveyTale currently provides 3 triggers that can start a workflow and 1 action a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.

How many SurveyTale triggers and actions are available?

SurveyTale currently lists 3 triggers and 1 action, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can SurveyTale connect to other apps through Coherence?

Yes. A workflow can combine supported SurveyTale triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect SurveyTale?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

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