Respond.io
Triggers
(7)Contact Tag Updated
Triggers when a tag is added or removed from a contact in Respond.io.
Contact Updated
Triggers when an existing contact is updated in Respond.io.
Conversation Closed
Triggers when a conversation is closed.
Conversation Opened
Triggers when a new conversation is opened.
New Contact
Triggers when a new contact is created in Respond.io.
New Incoming Message
Triggers when a new message is received from a contact.
New Outgoing Message
Triggers when a message is sent from Respond.io.
Actions
(9)Add Comment to Conversation
Add an internal comment/note to a conversation in Respond.io.
Add Tag to Contact
Add one or multiple tags to a contact in Respond.io.
Assign or Unassign Conversation
Assign or unassign a conversation to/from a team member in Respond.io.
Create Contact
Create a new contact record in Respond.io.
Create or Update Contact
Create a new contact or update an existing one by email, phone, or ID.
Delete Contact
Permanently delete a contact from Respond.io.
Find Contact
Search for contacts by name, email, or phone number in Respond.io.
Open Conversation
Mark a conversation as open in Respond.io.
Custom API Call
Make a custom API call to a specific endpoint
Example automation
Trigger
Event received
from Respond.io
Action
Create Module Record
in Coherence
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