Coherence is an agentic customer operations platform that connects CRM data, email, campaigns, websites, workflows, and AI agents in one shared context. It is operated by Brightyard, Inc.

How is Coherence different from a traditional CRM?

CRM is Coherence's shared data foundation, not the product boundary. Coherence connects flexible XRM-style records to email, campaigns, websites, workflows, and agents so teams can run the customer lifecycle from one context.

Does Coherence have an API and MCP server for agents?

Yes. Coherence publishes an OpenAPI 3.1 spec at https://getcoherence.io/openapi.json and ships an official MCP server (@coherenceos/mcp-server) so AI agents can read and write workspace data and delegate tasks to the Nash agent.

How much does Coherence cost?

Coherence has a free tier (no credit card required), plus Starter at $12, Pro at $29, and Team at $79 per user per month.

Integrations · Productivity

Connect Canny to Coherence.

Name: Coherence
Brand: Coherence
Rating: 4.8 (50 reviews)

Product feedback management platform. Collect, organize, and prioritize feature requests from your users. 4 triggers can start a workflow, and 5 actions can run inside one.

Start free All integrations

New PostCreate a Coherence record

A Coherence record changes

Create Post

Post Status ChangedUpdate a Coherence record

A Coherence workflow runs

Retrieve Post

TRIGGERS AND ACTIONS

Everything Canny can do in a workflow.

Triggers start a workflow when something happens in Canny. Actions are the steps a workflow can run there.

Triggers · 4New PostPost Status ChangedNew CommentNew Vote

Actions · 5Create PostRetrieve PostList PostsCreate VoteDelete Vote

Names as listed in the automation catalog Coherence workflows use.

WORKFLOW IDEAS

What you can automate with Canny.

Starting points for a workflow. Choose the exact fields, conditions, and records it updates.

Bring Canny activity into CoherenceStart from a supported Canny event, then create or update the appropriate CRM, project, or custom record with the source context preserved.

Starts with · New Post
or Post Status ChangedFinishes with · Create or update a Coherence record

Act in Canny from a Coherence workflowUse a change in Coherence to run a supported Canny action, so the next step follows the record instead of relying on someone to copy it.

Starts with · A Coherence record or workflow changes

Finishes with · Create Post
or Retrieve Post

Connect Canny to the wider customer workflowCombine Canny with another integration and Coherence records to turn activity in one tool into an owned next step in the shared workspace.

Starts with · New Post
or Post Status Changed

Finishes with · Create Post, then preserve the outcome in Coherence
or Retrieve Post

SET UP

How to connect Canny.

The exact authentication fields depend on Canny. The workflow structure stays straightforward.

1Connect the accountAuthorize the Canny account and permissions the workflow needs.

2Choose a supported stepSelect one of the current triggers or actions listed above and map its fields.

3Test with a real recordRun a small test, inspect the result in both systems, and only then enable the workflow.

Apps for the same workflow.

Apps that share a category with Canny or provide a complementary trigger or action.

Acuity SchedulingProductivity · CRM2 triggers · 8 actions

AircallProductivity · Communication5 triggers · 8 actions AirtableProductivity2 triggers · 15 actions

AssembledProductivity3 triggers · 6 actions

BaserowProductivity3 triggers · 8 actions

BexioProductivity7 triggers · 24 actions

QUESTIONS

Canny integration questions.

What can I automate with the Canny integration?

Canny currently provides 4 triggers that can start a workflow and 5 actions a workflow can run. Use those building blocks to turn activity in one tool into an owned next step in the shared workspace.

How many Canny triggers and actions are available?

Canny currently lists 4 triggers and 5 actions, each named on this page. The list is read from the automation catalog Coherence workflows use, so review those names before building a workflow.

Can Canny connect to other apps through Coherence?

Yes. A workflow can combine supported Canny triggers or actions with Coherence records and other available integrations. The exact flow depends on the authentication, permissions, triggers, and actions exposed by each connected app.

Do I need to write code to connect Canny?

The listed triggers and actions are designed for visual workflows. If the pre-built integration does not expose a capability you need, HTTP and webhook steps can cover APIs that your team is authorized to use.

Ready to connect Canny?

Start free

Free plan · No credit card