Introducing Coherence: The 360° Relationship Workspace
We built Coherence because we were tired of switching between email, CRM, calendar, and a dozen other tools just to stay on top of our relationships. Today, we're excited to share what we've been working on.
The Problem We All Face
If you're running a service business, consulting practice, or agency, you know the drill. Your day looks something like this:
- Check email for client updates
- Open your CRM to log a note
- Switch to your calendar to schedule a follow-up
- Pop into Slack to message your team
- Back to email to send that proposal
- Dig through your notes app to find what you discussed last time
Sound familiar? We were exhausted just writing that list.
The modern knowledge worker uses an average of 11 different apps during their workday. For relationship-focused businesses, that number is often higher. And every context switch costs you - not just time, but mental energy and, ultimately, the quality of your client relationships.
Why Existing Tools Fall Short
Traditional CRMs were built for a different era. They assume you'll spend hours doing data entry, that your business fits neatly into "Leads, Opportunities, and Accounts," and that you have a dedicated operations team to keep everything running.
That's not reality for most of us.
Modern email clients, on the other hand, treat your inbox as the center of your universe. Great for communication, but terrible for building a complete picture of your relationships. Important context gets buried in threads, attachments disappear into folders, and that critical conversation from three months ago? Good luck finding it.
We needed something different.
Enter Coherence
Coherence is the workspace we wished existed - one that brings together everything you need to manage relationships without the cognitive overhead of juggling multiple tools.
Your Email, Finally Connected
Two-way sync with Gmail and Outlook means every conversation automatically links to the right contact, company, or project. No manual logging. No copy-pasting. Just send an email, and Coherence handles the rest.
When you open a client record, you see every email thread, every attachment, every piece of context - instantly.
Your Data, Your Way
Forget rigid "Leads and Opportunities." With Coherence, you build the data model that matches your business:
- Agencies: Track Clients, Projects, Deliverables, and Retainers
- Consultants: Manage Engagements, SOWs, and Time Entries
- Service Businesses: Organize Jobs, Crews, Equipment, and Schedules
Create custom fields, define relationships between record types, and build views that surface exactly what you need.
AI That Actually Helps
Coherence uses AI where it matters most:
- Thread summaries: Long email chains condensed into key points
- Contact enrichment: Company info, LinkedIn profiles, and more - automatically
- Smart filing: Suggestions for linking records based on context
- Auto-generated tasks: Action items extracted from your emails
The goal isn't to replace you - it's to handle the busywork so you can focus on relationships.
Collaboration Built In
Your team sees the same unified view. Shared activity feeds, @mentions, and record-level permissions mean everyone stays aligned without constant status meetings.
When a colleague picks up a client relationship, they have full context from day one.
The Pain Points We Solve
After hundreds of conversations with service businesses, agencies, and consultants, we kept hearing the same frustrations:
"I spend more time updating my CRM than using it."
With Coherence, most updates happen automatically. Email syncs, calendar events link, and your activity timeline builds itself.
"I can never find that one conversation when I need it."
Full-text search across emails, notes, and records. Filter by date, person, or project. Your institutional memory, accessible in seconds.
"My CRM doesn't match how my business actually works."
Custom modules mean Coherence adapts to you - not the other way around. No more cramming your workflow into someone else's assumptions.
"I'm paying for 10 tools when I really just need one."
Email, CRM, task management, activity feeds - Coherence consolidates the core tools relationship-focused businesses need.
"Getting my team to actually use the CRM is impossible."
When the system does the work for you, adoption isn't a problem. Coherence fits into your existing habits rather than demanding new ones.
Built for Businesses Like Yours
Coherence isn't trying to be everything to everyone. We're laser-focused on businesses where relationships matter:
- Startups & Tech: Managing investors, customers, and partners as you scale
- Agencies & Studios: Keeping clients happy while juggling multiple projects
- Consultants: Tracking engagements and maintaining long-term relationships
- Service Businesses: Coordinating jobs, customers, and field teams
- Any business where relationships drive revenue
Start in Minutes, Grow Without Limits
We've designed Coherence to be immediately useful:
- Connect your email
- Import your contacts
- Start working
No month-long implementations. No expensive consultants. Just a workspace that works.
As your business grows, Coherence grows with you. Add team members, create new modules, build automations - all without migrating to a "bigger" system.
What's Next
This is just the beginning. We're shipping new features constantly based on feedback from our early users:
- More integrations: Slack, Zoom, accounting tools, and more
- Advanced automations: Trigger actions based on events and conditions
- Mobile apps: Your workspace, everywhere
- API access: Build custom integrations for your unique needs
Try Coherence Today
We're inviting businesses to join Coherence and experience a different way of working.
No credit card required. Join the waitlist for early access.
We can't wait to see what you build with Coherence. Have questions? Reach out at [email protected] or join our community to connect with other users.
Here's to clearer relationships and calmer workdays.
- Keith and the Coherence team